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777gt Mobile / Sports
YOUR DATA MATTERS

777gt Privacy Policy: How We Handle Your Information

This page explains exactly what data 777gt collects when you use your account, how we use it, and what choices you have. Access to our platform depends on your local law and eligible regions.

  • Account data protection
  • bKash & Bank Transfer context
  • Your rights explained
  • Bangladesh-region scope
POLICY POSTURE

What We Collect and Why We Collect It

When you open an account with us, we collect the information you enter during registration — your name, contact details and login credentials. When you add a payment method such as bKash or Bank Transfer, we record the wallet reference or account number you provide so transactions can be linked to your account correctly. We do not store full bKash PINs or Bank Transfer authentication codes; those steps happen inside the respective payment provider's own environment. Beyond registration, we collect data your device sends automatically when you browse: your IP address, browser type, device model and session timestamps. We use this to keep your session secure and to understand how our platform loads on mobile. We do not sell this data to third-party advertisers. If you contact our support team, we retain the content of that conversation so we can follow up and improve how we respond. Retention periods vary by data category and are governed by applicable law in your region. Use of this platform is subject to your local law and the eligible regions we serve. If any part of this policy conflicts with applicable local regulation, that regulation takes precedence.

  • bKash wallet reference

    When you add bKash as a payment method, we store only the wallet reference number linked to your account. Your bKash PIN and OTP are entered directly in the bKash environment — we never see or store them.

  • Bank Transfer details

    Bank Transfer deposits require a bank account reference. We retain this reference to match incoming transfers to your account wallet. Full banking credentials are handled by your bank's own secure system, not by us.

  • Session and device data

    IP address, device type and session timestamps are logged automatically. We use this data to detect unusual login activity and maintain account integrity — not for advertising profiling.

SCOPE AND LIMITS

Where This Policy Applies and What It Covers

This policy covers data collected directly through 777gt — your account, your sessions and your communication with our support team. It does not extend to services operated by third parties, even where links or integrations exist on our platform. Understanding the boundary helps you know who to contact when a question arises.

  • Account access

    Any data collected at the point of login, registration or account settings is fully within scope. This includes your email address, account preferences and security choices made inside your 777gt profile.

  • Transactions

    Transaction records — including bKash deposits, Bank Transfer requests and account wallet adjustments — are covered here. However, the payment provider's own privacy terms govern what they collect on their side of a transaction.

  • Site content and browsing

    Pages you view, games you open and time spent in the lobby generate session data covered by this policy. We use it for platform performance and security, not for reselling to advertisers.

  • Third-party services

    Game studios, payment processors and any linked external sites operate under their own privacy terms. We do not control or take responsibility for those policies. Check each provider's own documentation for details.

YOUR ACCOUNT RIGHTS

Actions Available to You Under This Policy

You have practical options for managing your data. The most direct route is your account settings page — from there you can review the contact information and payment references stored against your profile, and update details that have changed. If you notice an error in your recorded name, email or linked wallet reference, correcting it through your account settings is the quickest path. For requests that go beyond what account settings allow — such as asking us to delete data you believe we no longer need, or querying how a specific piece of information is used — our support team is the right contact. Outline your request clearly and reference the email address on your account so we can verify it is you. We will confirm receipt and let you know the next step. All requests are handled subject to applicable local law and the data retention requirements that apply in your region.

  • Review your records

    Open your account settings to see the contact details, payment references and security options currently stored. This gives you a real-time view of what we hold without needing to contact support.

  • Correct account details

    If your name, email or linked bKash wallet reference is wrong, update it directly in account settings. For fields that cannot be edited there, raise a correction request through our support channel.

  • Raise a data question

    Questions about how a specific piece of your data is used can be sent to our support team. Include your registered email and a clear description of the data in question so we can respond accurately.

  • Request support action

    Deletion or restriction requests are handled by our support team. We will confirm what we can act on under applicable law and notify you of the outcome — no request is left without a response.

CONTACT THIS POLICY

How to Reach Us About Privacy

If you have a specific question about how your data is handled, or you want to act on one of the rights described above, use one of the published contact routes below. We respond to privacy-related messages through the same channels as general account support. There is no separate privacy-only queue — your message is routed to the team that handles account and data questions.

  • Live chat

    Open the chat widget from any page while you are logged in. Mention that your question relates to the privacy policy so the team can route it correctly.

  • Email support

    Send your privacy request to the support email address shown in your account help section. Include your registered email address so we can verify your identity before acting on the request.

  • Account help centre

    The help centre in your account area includes published articles on data handling and account management. Check there first — many common privacy questions are answered without needing to contact the team.

HOW WE HANDLE DATA

Data Handling, Cookies and Account Security

We keep your account data for as long as it is needed to operate your account and meet legal obligations in your region. When data is no longer needed and no legal requirement applies, we delete or anonymise it. If you close your account, we retain only the records we are required to keep under applicable law.

  • Cookies and session tracking

    We use session cookies to keep you logged in and to record which pages load correctly on your device. We do not use tracking cookies to build advertising profiles. You can adjust cookie settings in your browser, though some features may not work as expected if cookies are disabled.

  • Account security measures

    Login credentials are stored in encrypted form. We monitor for unusual login patterns — such as a new device accessing your account from an unexpected location — and may ask you to verify your identity before granting access.

  • Data retention

    Retention periods depend on the type of data and applicable legal requirements. Transaction records linked to bKash or Bank Transfer activity are kept for the period required by financial regulations in your region. Account profile data is retained while your account is active.

  • Policy updates

    When we update this policy, the revised version is published on this page with the date of the change noted. Continued use of your account after an update means you have seen the new version. We do not send automatic notifications for minor wording corrections.

COMMON POLICY QUESTIONS

Privacy Policy Questions Answered

These are the questions we hear most often about data, account records and your rights under this policy. If your question is not covered here, contact support using the routes listed above.

Does 777gt store my bKash PIN or Bank Transfer password?

No. Your bKash PIN and Bank Transfer authentication are entered directly in the respective payment provider's environment. We store only the wallet or account reference number needed to match a transaction to your account — never the authentication credentials themselves.

Can I see all the data 777gt holds about my account?

Your account settings page shows the contact details, payment references and security options currently linked to your profile. For a fuller picture of stored data, send a request through our support email with your registered email address included so we can verify your identity.

How do I correct a wrong detail in my account?

Open account settings and edit the field directly. If the field is locked and cannot be changed there, raise a correction request through live chat or support email. Describe what is wrong and what the correct information should be so we can act on it quickly.

Does this policy apply to game studios like PG Soft or Pragmatic Play?

This policy covers data collected by 777gt. Game studios operate under their own privacy terms and are responsible for any data their game software processes on their side. We are not responsible for the data practices of third-party studios whose content appears in our lobby.

Does 777gt share my data with third-party advertisers?

We do not sell your personal data to advertisers. Session data and device information collected during your visit is used only for platform security and performance purposes. Your payment references are used only to process and reconcile account transactions.

What happens to my data if I close my account?

When you close your account, we retain only the data we are legally required to keep — typically transaction records for the period mandated by financial regulations in your region. Other account data is deleted or anonymised once the retention period passes. Contact support to initiate an account closure.